Start when a visitor comments or sends a DM with a buying question.
Chat automation for social-first teams
Automate chats across Facebook, Instagram and WhatsApp.
HyperChatNew turns comments, DMs, story replies and WhatsApp messages into guided conversations that capture leads, answer questions and route customers to your team.
- Facebook Messenger
- Instagram DM
Workflow Builder
Lead capture flow
Live
Collect budget, product interest and preferred contact channel.
Assign the chat with tags, lead score and full message history.
Automated replies82%
Lead handoff4m
Open chats37
Connected channels
One workflow engine for the places customers already message you.
Facebook Messenger
Reply to page messages, capture leads from campaigns and route service questions to your team.
Instagram DMs
Turn comments, story replies and DMs into guided conversations with keywords and quick replies.
Support higher-intent chats with customer details, appointment reminders and team handoff.
Visual automation
Build clear chat journeys without writing code.
Choose the entry point
Start from a DM, comment keyword, ad click, QR code, link in bio or WhatsApp message.
Ask the right questions
Collect names, email, phone, preferences, product interest and booking intent.
Hand off with context
Send qualified leads to sales or support with labels, notes and the complete chat history.
Triggers
Comment keyword
Story reply
WhatsApp opt-in
Messages
Welcome reply
FAQ answer
Lead question
Actions
Add tag
Notify team
Book meeting
Operations
Keep automation useful after the first reply.
Prioritize high-intent chats
Score conversations by keywords, answers, channel, timing and campaign source.
Know who owns each reply
Assign teammates, add internal notes and keep social conversations from getting lost.
Follow up with opted-in contacts
Send product updates, reminders and campaign replies to the right segment.
See what flows convert
Track reply rate, lead capture, handoff time and missed opportunities in one view.
Plans
Launch one channel first, then expand your automation.
Starter
$29/mo
For a first Facebook or Instagram automation.
- 1 connected channel
- Basic workflow builder
- 500 active contacts
- Email support
Growth
$79/mo
For teams automating social replies and lead handoff.
- Facebook, Instagram and WhatsApp
- Advanced workflow builder
- 5,000 active contacts
- Shared inbox and labels
Scale
$199/mo
For multi-brand teams and higher message volume.
- Unlimited supported flows
- Priority onboarding
- Custom routing rules
- Performance reporting
Sample launch packages. Messaging provider fees, taxes and platform approval requirements are not included.
Ready to map your first flow?